Frequently Asked Questions

  • How often should you pump a septic tank?

    Most traditional systems need to be pumped 3-5 years, advanced systems may need maintenance sooner. Regular pumping removes sludge buildup that can clog drain fields and cause backups. At Major Duke's Services, we recommend scheduling cleanings before issues arise to protect your system's lifespan.

  • What causes drains to clog in older homes?

    Tree roots, pipe settling, and grease buildup are common culprits in aging Central Kentucky plumbing systems. Roots intrude through cracks seeking moisture, while older pipes may shift due to clay soil movement. Addressing slow drains early with professional cleaning prevents emergencies and restores proper flow.
  • How does hydro jetting work for grease removal?

    Hydro jetting uses high-pressure water to blast away grease, scale, roots, and debris from sewer and drain lines. It provides a deeper clean than mechanical snaking, restoring full line capacity and preventing recurring clogs. At Major Duke's Services, we recommend jetting for restaurants and older residential systems needing thorough maintenance.
  • When should a grease trap be cleaned?

    Commercial grease traps should typically be cleaned every 1 to 3 months based on kitchen volume and trap size. Regular maintenance prevents overflows, odors, and municipal violations. Consistent scheduling ensures compliance and keeps your kitchen operating smoothly year-round.
  • What's included in a septic system inspection?

    A professional inspection checks tank condition, baffles, filters, flow, and overall system performance. Technicians identify early issues like cracks or blockages to prevent costly failures. At Major Duke's Services, we provide clear reporting commonly used during real-estate transactions throughout Lexington and surrounding areas.
  • Why do septic systems fail in Central Kentucky?

    Clay-heavy soil, aging tanks, and drain field saturation are common causes of septic failure in the Lexington area. Soil pressure and older pipe materials contribute to cracks and blockages. Regular inspections and timely pumping help homeowners avoid emergency replacements and extend system life.
  • Can you clean outdoor drains and yard lines?

    Yes, outdoor plumbing services address clogged yard drains, downspouts, main lines, and sewer connections. Technicians clear blockages caused by roots, soil movement, and debris common in Central Kentucky properties. Proper outdoor drainage protects septic systems and prevents yard flooding.
  • What are the signs you need emergency septic service?

    Sewage backups, strong odors, gurgling drains, and slow-flushing toilets indicate urgent septic problems. These signs often mean tank overflow or line blockage requiring immediate attention. At Major Duke's Services, we offer 24/7 emergency response to stabilize your system and prevent property damage.
  • How long does a septic tank replacement take?

    Most septic tank replacements take 1 to 3 days depending on site conditions and system size. The process includes safe excavation, old tank removal, new installation, and proper testing. At Major Duke's Services, we guide homeowners through sizing and placement to ensure long-term reliability.
  • What's the difference between snaking and hydro jetting?

    Snaking uses a mechanical auger to break through clogs, while hydro jetting uses high-pressure water to thoroughly clean pipe interiors. Jetting removes grease, scale, and roots more completely, offering longer-lasting results. For heavy buildup or recurring blockages, hydro jetting is the more effective solution.
  • Do clay soils affect septic systems in Lexington?

    Yes, Lexington's clay-heavy soils can cause slow drainage, line shifting, and drain field saturation issues. Clay retains water and puts pressure on tanks and pipes, increasing failure risk. At Major Duke's Services, we tailor installations and repairs to local soil conditions for better long-term performance.
  • What should you do before a septic tank cleaning?

    Clear access to the tank lid and remove any obstacles like vehicles or yard equipment. Locate your tank if possible and note any recent backups or odors to share with technicians. At Major Duke's Services, our team handles the rest, ensuring safe pumping and system inspection.